Most of the training process is straightforward and requires no preparation. You’ll be able to complete it within the training rooms.
The part that requires more work is entering training data; the information your AI model uses to interact with clients. How much work, time and effort this requires to gather depends on the content you already have.
The training process will be easiest if:
– Your files are organised. So you know where they are on your computer ready to upload.
– Your documents contain clear and concise information. For example, an FAQs document, ebooks, course material without complex formatting, plus actionable articles or blogs.
– You simplify complex content. For example, processing podcast transcripts before uploading, using ChatGPT. We have guidance on how to do this here.
This will be a great starting point for formatting training data that ensures your AI version is an excellent tool.