Terms of interacting with an AI model

AI usage terms

Terms of interacting with AI models

Please read these terms carefully so you understand the terms of using AI models created using Coachvox.

Last updated 13th June 2025

Definitions

“Creators” the customers of Coachvox who build AI models on our platform.

“End users”: individuals who interact with those AI models.

“Account data”: information you provide to sign up or log in (for example, name, email address, password).

“Conversation content”: the text of your prompts and the model’s replies, plus related metadata (timestamps, usage stats).

Purpose of document

Welcome to Coachvox AI, where we offer an innovative platform for creators to build AI-powered chatbots. This document outlines the specific terms and conditions governing your interactions with these AI models. It serves as an addendum to our general Terms and Conditions. Please read these terms carefully before engaging with any AI models on our platform.

Intended use and limitations
Our AI models are designed to assist with a range of tasks and queries but come with their own set of limitations. While interacting with them, it’s crucial to remember that these are machine-generated responses, not advice from qualified professionals. The models are not intended for providing medical, financial, legal, or any other type of professional advice.

Updates and changes

We reserve the right to update or change these terms and conditions at any time. Your continued use of the AI services on our platform following the posting of any modifications to these terms will constitute acceptance of those changes. We recommend checking this document regularly to stay informed.

User acknowledgements

This section highlights important aspects you need to be aware of when interacting with our AI models.

Not a real person

It’s crucial to understand that the AI models you’re interacting with are not humans. They don’t possess emotions, qualifications, or the ability to understand context in the way a human does. You should not rely on the AI for specialized advice, including but not limited to medical, legal, or financial advice. In such instances, please consult with the appropriate professionals for accurate and personalized guidance.

Use at your own risk

By using these AI models, you acknowledge that you are doing so at your own discretion and risk. We do not guarantee the accuracy or reliability of any information provided by the AI models.

Data deletion and rights requests
Conversation content: you may request deletion from either Coachvox or your creator; see our Privacy Policy clause 3.6 for full details.

Account data: you may request deletion from your Creator; Coachvox will forward your request and then act on their instructions.

Other rights: you can also exercise your data-subject rights (access, correction, erasure, portability, objection) with either Coachvox or your creator under GDPR/UK GDPR, or as applicable under US or other local laws.

Potential for errors

Please be aware that the AI models can generate incorrect, misleading, or nonsensical information. These outputs, sometimes referred to as ‘hallucinations,’ are a limitation of the current technology, and we do not have control over them.

Abuse and misuse

Users are expected to interact responsibly with the AI models. Any attempt to make the AI generate hateful, illegal, or offensive content is strictly against these terms and conditions.

Intellectual property

Understanding the ownership of content generated through our platform is crucial for all parties involved.

Ownership of generations

The intellectual property rights of the responses or content generated by the AI models on this platform belong to the Creator of the AI model, subject to any rights of original authors if the content draws substantially from existing works. You are not permitted to reproduce, distribute, or claim ownership over these generated responses as your own work. This includes passing off AI-generated content as if it were produced by you.

Liability and disclaimers

This section outlines the limitations of liability when using AI models on this platform, as well as disclaimers regarding the service.

No liability

Neither the Creator of the AI model nor Coachvox AI accepts any liability for any loss or harm that may arise from interacting with the AI model, irrespective of the circumstances. This includes, but is not limited to, inaccurate or misleading information generated by the AI model.

No warranties

The AI models and all associated services are provided “as is,” without any kind of warranty, either express or implied. This means we do not guarantee the service will be uninterrupted, timely, secure, or free from errors

Data handling and privacy terms

Your privacy matters to us. Please refer to our Privacy Policy for full details, including clause 2 (who controls data) and clause 3 (what data we collect). In summary:

Account data (name, email address etc.): the Creator is the controller; Coachvox acts as a processor following their instructions.

Conversation content and metadata: Coachvox and your creator are joint controllers. We jointly decide why and how this data is processed for service delivery, quality assurance and model improvement.

By using these AI models you consent to this processing arrangement under our Privacy Policy.

Data deletion

Conversation content: you may request deletion from either Coachvox or your creator; see our Privacy Policy clause 3.6 for details.

Account data: you must request deletion from the Creator; Coachvox will forward your request and then act on their instructions.

If you are in the EU or UK the GDPR’s joint-controller rules apply to conversation content. See our Privacy Policy clause 3.6 for details on who controls your data and how to exercise your rights. You can also exercise your data-subject rights (access, erasure, portability, objection) with either Coachvox or your creator under GDPR/UK GDPR.

Legal considerations and other acknowledgements

This section wraps up various aspects you should be aware of while using AI models on this platform. It complements our main Terms and Conditions document, which you should also consult for a comprehensive understanding of our services.

Governing law and dispute resolution

For provisions relating to governing law and dispute resolution, please refer to our main Terms and Conditions document.

Termination clause

Any matters relating to termination are governed by our main Terms and Conditions. Please refer to that document for details on how your access to the AI models may be terminated and how your data will be handled in such cases.

Error reporting

If you encounter any errors or issues while interacting with an AI model, we encourage you to report them for investigation.

Minors

Users under the age of 18 should not use this platform without parental consent.

Acknowledgement

By using the AI models developed by Coachvox AI, you acknowledge that you have read, understood, and agreed to these terms and conditions. This is in addition to the acceptance of our main Terms and Conditions.